Skillings Education

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Workplace Experience

INTERPRETING INFORMATION - Understanding Communication in the Workplace

In this course

ABOUT THIS COURSE

Communication is transferring or exchanging information. It can be the key to success, it can also be a point of failure.

Effective communication means the message sent and received is the same. Effective communication will make everyone’s workday run smoothly, avoids duplication or re-doing tasks, and makes the workday more pleasant, by reducing stress and fostering open and collaborative working relationships.

In this course, you will gain an understanding of effective communication, and the techniques that ensures all parties involved-from managers, team to customers, and contractors are all on the same page.

TOPICS COVERED IN THIS COURSE

Modes of Communication - Using them Effectively
Choosing Appropriate Modes of Communication
Communication Preferences
Facilitating Communication between a Variety of Stakeholders
Non-verbal Communication
Influencing Others to Adopt Effective Communication

COURSE DURATION

Approximately 20 Minutes

Project Management

IDENTIFY STAKEHOLDERS

In this course

Students will gain an understanding of the process that involves identifying and documenting all the stakeholders on the project, including their interests, impact, and potential negative influences on the project.

Workplace Strategy

LEADERSHIP INTERVIEWS - Coordinating the Interviews and Workshops

In this course

ABOUT THIS COURSE

Part of the Briefing Process is to understand what the Leadership want and how they see the new workplace.

The purpose of the Leadership Interviews and Workshop is to identify the key issues and challenges in selecting the right premises, putting more meat on the bone in terms of identifying what issues are important and what attributes the new workplace premises will need to provide.

In this course, you will gain an understanding of how the determinations from the workshops will support the design intent, form the blueprint for the workplace and provide the narrative of who the organization is.

TOPICS COVERED IN THIS COURSE

Coordinating the Leadership Interviews and Workshops
Property Procurement decisions
Outcomes of the Leaders meetings
The Leaders Workshops
Communicating the Workshop
Drilling down on the Themes and Questions
Identify Vision & Values
Identify interactions and potential interactions in workplace
Identify Barriers
Identify Operating efficiencies in the workplace
Discussing Talent Pool - Attracting, developing and engaging people

COURSE DURATION

Approximately 20 Minutes

Change Management

LESSONS LEARNED WORKSHOP - Experiential Learnings

In this course

ABOUT THIS COURSE

The Lessons Learned Workshop can be the beginning of the ‘requirements gathering’ process for the design of the new workplace or can be an opportunity to promote and explore feedback which could be used as a lever to resolve challenges and promote a better working environment.

Lessons Learned can include getting the right stakeholder groups together to discuss minor tweaks and adjustments to improve on the current design in the new premises or to consider cost/time neutral changes that can be highly beneficial for the organization, and all involved.

In this course, you will gain an understanding of the internal factors and external factors that can contribute to Lessons Learned.

TOPICS COVERED IN THIS COURSE

Different Workshops get Different Results
Who is invited to a Lessons Learned Workshop
Communications to Workshop Attendees
Project Themes to be explored
Key Success Factors to strive for
Issues and Risks to be explored
Lessons Learned Repository
CASE STUDY 1 – Technology Changes Workshop
CASE STUDY 2 – Managing a Relocation
CASE STUDY 3 – Project Closure

COURSE DURATION

Approximately 20 Minutes

Relocation Management

BUSINESS RELOCATION STRATEGIES - Develop a Business Relocation Strategy or Just Start Planning?

In this course

ABOUT THIS COURSE

A relocation strategy can be represented in two forms of documents, a relocation strategy, or a Relocation Control Plan (RCP).

Relocation strategy documents can involve an iterative process of moving, changing, revising and updating key activities.

In this course, you will gain an understanding of the need to develop a business relocation strategy or relocation control plan for your project.

TOPICS COVERED IN THIS COURSE

Develop a business relocation strategy or just start planning?
Details in a business relocation strategy

COURSE DURATION

Approximately 20 Minutes

Project Management

INTRODUCTION TO PROJECT RISK MANAGEMENT

In this course

ABOUT THIS COURSE

Project Risk Management includes the processes concerned with conducting risk management planning, identification, analysis, responses and monitoring and control on a project.

In this course, you will gain an understanding of what are risks, what is the process of risk management and how to manage this risk.

TOPICS COVERED IN THIS COURSE

Risk Management in PMF Phases
The Benefits of Effective Risk Management
Risk Planning and Risk Management Plan (RMP)
The Process of Risk Management
Risk Identification and Analysis
Risk Evaluation and Action Plans Implementation

COURSE DURATION

Approximately 20 Minutes

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Training for Individuals | Training for Organisations

Commercial Real Estate

Project Management

Workplace Strategy

Workplace Experience

Design Management

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